Responsive recruiter

Benefits:

Company shirts
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance

Emergency Recovery Coordinator
$70,000 - $85,000 per year (+ bonus after 90 days of employment)

Disaster doesn’t wait—and neither do you.
You thrive in fast-paced, high-stakes situations. You will be representing and selling the comprehensive services and full range of restoration solutions offered by Paul Davis, a leader in complete restoration and recovery.

As an Emergency Recovery Coordinator, you’ll be the first face our community sees after a fire, flood, or storm. Your job is to bring clarity in the chaos—listening to their concerns, assessing their needs, and helping them take the first steps toward recovery. ERCs work with owners, adjusters, and project managers, first responders, and community leaders after traumatic events and help our customers receive the highest quality care.

What You’ll Do

Be the first responder from our team after fires, floods, and disasters
Ability to clearly deliver truth and give certainty when property owners need it most
The ERC searches for and acts on potential opportunities to provide top-notch care to customers after traumatic events like fires or floods. They work closely with owners, adjusters, project managers, first responders, and community leaders.
Generate revenue opportunities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events
Quickly assess damage and the client’s needs, offering support and direction
Sell the services of Paul Davis, Inc
Build strong emotional and practical trust with clients.
On-call 24/7 to include weekends and holidays as scheduled
Responsible for educating the customer on products or services and effectively articulate the use and need
Monitors interprets and responds to lead sources
Establish and maintain positive relationships in the local community with events
Provide emergency recovery kits and services to the impacted property owner

Qualifications:

Ability to clearly deliver truth and give certainty when property owners need it most
One year sales experience required
Proficient with a variety of current technology
Career emphasis on learning and continuing education
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required
Prioritize and manage time through an CRM system
Thrives under high-stress situations
Enjoys working hard in a fast-paced, dynamic environment
Servants heart to take care of others

Required Education and Experience:

High School Diploma or GED required
2+ years experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
1+ years experience in an outside sales role or customer service role

Preferred Skills Desired of Team Member:

Self-motivated to get results
Loves working people in need of assistance
Is organized, but flexible
Must be able to prioritize and manage time
Excellent communication skills
Thrives under high-stress situations
Enjoys working hard in a fast-paced, dynamic environment
Servants heart to take care of others

Working Conditions and Physical Requirements:

The physical environment requires the employee to work in all types of both indoor and outdoor conditions
Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal or local law.

Compensation: $70,000.00 - $85,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.