Benefits:

Company cell phone
Company vehicle for use during business hours
Company shirts
Maternity, Paternity & Adoption Leave
Medical, Dental and Vision Benefits
401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources

Does this sound like you?
• You’re self-reliant and self-sufficient—you don’t wait to be told what to do; you just do it.
• You have an empathetic yet take-charge personality—you know how to comfort people while also leading them forward.
• You’re a great communicator and listener—you know how to connect with people in their toughest moments.
• You understand sales and customer service—while experience is preferred, the ability to build trust and relationships is a must.
This isn’t just a job—it’s a calling. If you’re ready to make a real impact and help people in their greatest time of need, please apply today

Emergency Recovery Coordinator – Be the First to Help When Disaster Strikes
When disaster happens, people need a steady hand to guide them through. If you’re the kind of person who thrives in high-pressure situations, takes charge with confidence, and genuinely cares about helping others, we want to talk to you.

As an Emergency Recovery Coordinator for Paul Davis, Inc., you’ll be the first face our community sees after a fire, flood, or storm. Your job is to bring clarity in the chaos—listening to their concerns, assessing their needs, and helping them take the first steps toward recovery.

$70,000 - $85,000 per year

What does an ERC with Paul Davis do?

As an ERC, you need to think quickly but in a controlled manner to ensure the property owner that you can take care of their property. ERCs work with owners, adjusters, and Project Managers, First Responders, and Community Leaders after traumatic events such as a fire or flood to help our customers receive the highest quality care as they transition from chaos to calm. ERCs are dynamic speakers and comfortable when interacting in both one-on-one and group settings.

Qualifications:

Ability to clearly deliver truth and give certainty when property owners need it most
Proficient with a variety of current technology
Career emphasis on learning and continuing education
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required
Relevant experience
Must be able to prioritize and manage time
Thrives under high-stress situations
Enjoys working hard in a fast-paced, dynamic environment
Servants heart to take care of others

Role on the Team

Responsible for educating the customer on products or services and effectively articulate the use and need
Monitors interprets and responds to lead sources
Establish and maintain positive relationships in the local community
Volunteer non-operational time to related community events
On-call 24/7 to include weekends and holidays as scheduled
Achieve and remain current in required certifications
Provide emergency recovery kits and services to the impacted property owner
Support the office and company in their organizational mission, vision, and values

Required Education and Experience:

High School Diploma or GED required
Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
Two plus years’ experience in an outside sales role or customer service role

Preferred Skills Desired of Team Member:

Self-motivated to get results
Loves working people in need of assistance
Is organized, but flexible
Must be able to prioritize and manage time
Excellent communication skills
Thrives under high-stress situations
Enjoys working hard in a fast-paced, dynamic environment
Servants heart to take care of others

Working Conditions and Physical Requirements:

The physical environment requires the employee to work in all types of both indoor and outdoor conditions
Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Compensation: $70,000.00 - $85,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.